What Information We Hold and How We Use It
When you register, we collect your name, email address, contact number, and the details you submit for account verification. When you transact — whether through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX — we log the transaction reference, amount in RM, and timestamp. We
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do not store your full e-wallet credentials or banking PINs; those stay within your payment app. We use your data to process transactions, verify your identity, handle account queries, and — where you have opted in — send you relevant account notifications. We do not sell
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your personal data to third parties. Aggregated, anonymised usage patterns may be shared with analytics partners strictly for platform performance purposes. Data shared with payment processors like DuitNow and FPX is governed by those providers' own data terms as well as ours. Players in Kota Bharu
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and across Malaysia access the same data protections. Retention periods vary by data type: transaction records are kept for as long as required under applicable law; marketing preferences are held until you withdraw consent. You may withdraw consent or request data deletion at any time by
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contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.